People and Processes at Work Summit

Revolutionizing the new Work Era

Milan, Italy

Empower Your Workforce and Transform your Workspaces: Future-Ready Technologies and Insights shaping the Future of Work

Overview

Today's workforce is distributed across the office, home, and various remote locations. While this flexibility offers significant benefits, it also presents challenges for employees and IT departments alike.

To enhance communication and collaboration, equip your team with notebooks featuring AI noise reduction to eliminate background noise and meeting room systems with cameras that follow the speaker and automatically adjust volume levels. This ensures everyone feels included, regardless of their location.

Boosting security and minimizing risks is crucial. Since 95% of security breaches result from human error, equipping devices with built-in zero-trust security features allows users to work confidently from anywhere while safeguarding organizational data and minimizing productivity interruptions.

Streamlining IT management and support is essential. Beyond devices, your IT team needs partners offering well-rounded solutions. These should provide the right technology for any situation, ensuring employees remain engaged whether at home, in the office, or on the go. Building a work ecosystem with flexible devices and services can relieve IT burdens and maximize potential.



To effectively address these needs, start by assessing and upgrading your device fleet. Evaluate current devices, upgrade operating systems, and address frequent tech issues to improve operations.

Provide tailored support and AI integration by ensuring IT has the necessary partners and services. Invest in AI tools to enhance productivity and streamline tasks. Understanding and bridging skills gaps is also vital. Identify and offer necessary AI training and certifications to equip your team with essential skills.

Enhance security measures by implementing full-stack security solutions to protect against evolving threats, including AI-based protection. Fostering a culture of flexibility and communication is key. Develop policies reflecting employee needs for flexible work. Strengthen communication strategies to bridge gaps between leadership and staff, encouraging open dialogue to address challenges and adapt to evolving needs.

The future of work requires strategic approaches to hybrid environments. By enhancing communication, boosting security, and streamlining IT support, you can create a seamless and productive experience for employees. Embrace these solutions to stay ahead and ensure your workforce remains engaged, secure, and productive.

Why Attend?
  • Enhance Communication and Collaboration: Equip your team with the latest technology, such as notebooks with AI noise reduction and smart meeting room systems, to improve seamless interactions and boost productivity.
  • Strengthen Security and Minimize Risks: Learn about built-in zero-trust security features that allow users to work confidently from anywhere, safeguarding organizational data and minimizing productivity interruptions.
  • Streamline IT Management and Support: Discover how to provide tailored IT support and streamline device management with comprehensive solutions that ensure employee engagement across various work environments.
  • Tailor Solutions to Meet Employee Needs: Explore strategies for assessing and upgrading your device fleet, offering necessary AI tools, and providing essential training to bridge skills gaps and meet employee needs for flexible work.
  • Embrace the Future of Work: Stay ahead in the rapidly changing work environment by adopting strategic approaches that reflect employee needs for flexibility and strengthen communication between leadership and staff.

Key Topics

Distributed Workforce

Best practices for supporting employees working in diverse environments from the office to remote locations, ensuring productivity and engagement.

Security and Governance

Strategies to implement robust zero-trust security features and manage cyber threats effectively in a flexible work setting.

AI Tools

Practical applications of AI technologies to enhance productivity, collaboration, and decision-making across your organization.

Agenda

Export Complete Agenda
Wednesday September 24, 2025
9:00

Registration & Welcome Coffee
9:30

IDC Opening & Keynote - The Impact of AI on Future of Work: Strategies for Transformation and Innovation
9:50

End User Panel Discussion
10:05

Targeted AI in business processes to support resources
10:20

Opening End User Keynote Speaker - Future of Work in KIKO
10:35

Managing expenditure to create value: trends and technology drive change
10:50

Coffee Break, Visit to Expo Area, One-to-one Meeetings
11:15

Employee Experience in a Digital Native Company
11:30

Keynote Speaker Interview
11:40

End user Keynote Speech - HR2030 @ Intesa Sanpaolo: People, AI and Data
12:00

Technology Pitch Session - The Roadmap for the CFO
12:20

IDC Connect
13:00

Closing Guest Speaker|External View - HOW AI AND DIGITAL TRANSFORMATION ARE REDEFINING TALENT
13:15

Networking Lunch, Visit to Expo Area, One-to-one Meetings
13:15

Closing Remarks by IDC

Speakers

Andrea Siviero

Senior Research Director, EMEA Digital Business & Economy, Future of Work, IDC

Lapo Fioretti

Senior Research Analyst, Emerging Technologies and Macroeconomics, IDC

Valentina Re Sartò

Senior Consultant, IDC Custom Solutions

Giovanni Gavioli

Managing Director, Esker Italia

Cristiano Chiadò Piat

Senior Director People Digital Transformation, Intesa Sanpaolo

Simone Dominici

CEO, KIKO Milano

Barbara Ramazzotti

Group Head of HR Operations, Humanitas

Gianluca Cesare

Group CIO, Humanitas

Vittorio Biassoni

CFO e Vice Presidente Vicario, ANDAF

Barbara Rizzo

Founder & CEO, AP.PSY

Gianluca Salpietro

Head of Sales Italy, Soldo

Andrea Roero

Group CIO, Molteni Group

Anna Fabbri

CFO, Randstad

Edoardo Mauri

CFO, Fortidia

Fabio Costa

Finance Transformation Director, Yoox Net-A-Porter

Giorgio Soffiato

CEO, Marketing Arena

Partners

Platinum Partner
Platinum Partner
Endorsed By
Main Editorial Partner
Media Partner
Media Partner

Venue

Magna Pars Event Space

Via Tortona 15, 20144, Milano

How to join

The event, which will take place on September 24, 2025 starting at 9:00 am is free of charge (upon filling the registration form), for professionals in the following sectors: Manufacturing, Automotive, Fashion, Finance, Banking and Insurance, Retail, Energy and Utilities, Media, Government, Health, Education, Transports, Logistics, Telecommunications, Personal and Professional Services.

Access to the event is not allowed for non-sponsoring ICT companies (vendor, distributors, reseller, VAR, system integrator), ICT consultancy and services companies, private individuals and freelancers.

The official language of the event is Italian.

Knowledge Hub

How to Accelerate Your Accessibility Roadmap

Today’s business leaders have a new area of priority: environmental, social, and governance (ESG), which is a hot topic from boardroom to blog page. In the recent IDC Worldwide CEO Survey conducted in February 2024, 42% of European CEOs stated that meeting ESG goals is among their top 3 business priorities and requirements, with social sustainability representing a pivotal point.

Learn More

Employee Experience on Organizational Health 5 Practices to Avoid

According to IDC’s latest Future of Work Employee Experience EMEA Survey, 63.6% of employees in the Europe, Middle East, and Africa (EMEA) region are unhappy with their employers. This alarming statistic indicates that nearly two-thirds of businesses in EMEA are vulnerable to the risks associated with poor employee experiences.

Learn More

The Future of Work 2024 and Beyond

The statements above are some of the thought-provoking perspectives that technology end users voiced to IDC during deep-dive discussions at IDC’s Future of Work and AI Summit in London and our Future of Work Summit in Milan. During these events, both of which occurred in March, IDC held free-ranging conversations with more than 100 Italy- and U.K.-based IT and HR experts who work in industries including education, manufacturing, finance, and healthcare.

The talks revealed 8 Future of Work trends that are likely to impact workspaces in 2024 and beyond.

Learn More

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Contact Us

Jacopo Mancini

Senior Event Director, IDC Italy

+39 342 9487861

Gloria Lombardo

Business Development Manager, European event sales team

IDG

IT executives worldwide rely on IDG’s technology events to discover new ideas, trends, and solutions. Leveraging 60 years of IDC’s market intelligence and Foundry’s media brands (CIO, CSO, Computerworld, InfoWorld, Network World, ARN, Reseller News, ChannelPartner, Channel Asia, ITWorld), these events offer powerful learning and networking experiences.

Held in more than 30 countries, they foster networking, collaboration, engagement, and knowledge sharing among industry leaders and professionals. Each event is meticulously curated to provide valuable insights and meaningful connections through analysts and editor-led content, global perspectives, case studies presented by the world’s leading tech companies and a range of interactive formats including expert panels, live demos, roundtables, 1:1 meetings and workshops.

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