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9:00
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Summit Day 2 Welcome Note
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Nevena Conić
Regional Manager, IDC Adriatics
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9:10
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IDC Keynote – Navigating the Agentic Future
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Thomas Meyer
General Manager and Group Vice President, EMEA Research, IDC
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9:30
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Get More for Less: Humans + Robots + Agents Driving Advantage
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In today’s competitive landscape,
organizations must deliver more value with fewer resources. UiPath offers the
market’s leading and most comprehensive automation platform, uniquely combining
the strengths of humans, software robots, and AI agents. Together, they accelerate
processes, reduce costs, and unlock new opportunities for growth.
In this session, we will showcase
several high-ROI use cases and provide a short live demo of the platform’s
capabilities—demonstrating how UiPath helps CEOs drive efficiency, innovation,
and sustainable advantage at scale.
Murat Harputlu
SEE International Sales Director, UiPath
Piotr Stanek
Head of RPA Area, Primaris
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9:50
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Change at British Airways: Reinventing with Data & AI
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In one of the world’s most regulated and operationally
complex industries, British Airways has redefined how data and AI can drive
value in operations. The airline moved beyond isolated projects to a holistic
transformation - reshaping how teams think, collaborate, and deliver through
data. This session shares how BA built momentum, fostered trust in innovation,
and translated ambition into meaningful outcomes.
Viktorija Diestelkamp
Head of Analytics and AI Products, British Airways
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10:20
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GOOD DATA, GREAT AI: Unlocking the Power of AI with Strong Data Governance
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In today’s world, where
artificial intelligence is shaping the future of business, the quality of data
is the single most critical success factor. This talk explores how a strong
data governance strategy prevents common pitfalls such as failed AI projects,
costly mistakes, compliance breaches, and loss of trust. With real-world
examples of poor practices and practical guidance, the session will demonstrate
why data governance is not just a buzzword, but a vital foundation for building
reliable and ethical AI solutions.
Attendees will learn:
- how
robust data governance can turn data into a true competitive advantage,
- the key
dimensions of data quality that drive business outcomes,
- how
clear rules, accountability, and traceability ensure trustworthy AI.
This presentation is designed
for all who want to harness the power of AI in a secure, responsible, and
sustainable way—ensuring AI creates value instead of risk.
Anže Mis
Data Analytics & AI Director, BE-terna
Luca Tamburrano
Master Principal Solution Architect (Center of Excellence EMEA), Qlik
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10:40
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Unlock Efficiency: Save Time with Smarter Document Processing
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What if your document workflows could do more than just
move files—what if they could drive measurable growth? Raiffeisen Leasing d.o.o. Sarajevo,
part of the Raiffeisen International Group, implemented Canon’s
intelligent solution Scan2X to turn everyday document handling into a
strategic advantage. The impact: over 9 hours saved per employee each
month, a significant drop in manual processing, and an 8.5% increase
in annual business volume.
In this keynote, discover how
automation, smart validation, and seamless integration helped Raiffeisen
Leasing boost productivity, reduce errors, and focus more on what matters
most—their clients.
Angelina Vučković
Adria B2B Area Manager, Canon
Nedim Milišić
Chief Executive Officer, Raiffeisen Leasing doo
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10:55
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Refreshing Break & 1-2-1 Meetings
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12:20
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Agents of Action – Reimagining Work in the Age of Agentic AI
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As enterprises enter the
agentic phase of digital transformation, the question is no longer how to
automate more, but how to architect for intelligence, adaptability, and intent
at scale. At the center of this shift is a fundamental rethink of enterprise
operating models, supported by architectures that can progressively introduce
AI and autonomous agents without disrupting governance, trust, or continuity.
This session introduces a new execution paradigm, grounded in HCLSoftware’s
Xperience Data Operations (XDO) vision, where the unit of enterprise
performance is not just a process, but an outcome. The key enabler of this
shift is orchestration: the glue that binds people, systems, and AI into
cohesive, goal-driven operations. And at the heart of this orchestration is the
Universal Orchestrator (UnO), designed to align execution with real-world
context, deliver always-on responsiveness, and embed governance into every
digital action.
In the age of Agentic AI, the competitive edge won’t come from automating
faster, it will come from orchestrating better.
Wojciech Wilk
Regional Director, CEE, HCL Software
Andrej Rebernjak
Sales Director for Workload Automation, Orchestration, Agentic AI, CEE, HCL Software
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12:35
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Organizational Readiness for AI Transition - Panel Discussion
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Main
Topics:
- Preparing
data and implementing data governance frameworks
- Rethinking
IT and Organizational Models
- Impact
of AI
Ana Zovko
Chief Digital/Tech Officer @Croatia osiguranje & Managing director of @LAQO
Mirko Talajić
Director of IT, AI & Business Digitalization Division, Triglav Insurance Group
Ivan Petrović
Chief Technology Officer, Ananas E-commerce
Thomas Meyer
General Manager and Group Vice President, EMEA Research, IDC
Miroslav Jasso
Head of IT, Regional Card Processing Centre, s.r.o.
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13:35
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Lunch & Networking
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14:30
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Coffee Break & 1-2-1 Meetings
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15:00
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IDC Connect Roundtables
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Connect Table 1: Age of Agentic AI - Extending the Scope of Enterprise Automation -
moderated by UiPath
Connect Table 2: Data governance as a competitive edge - moderated by Be-terna
Connect Table 3: Building the intelligent information flows to reinvent future workplace
- moderated by Canon
Connect Table 4: A Blueprint for SAP Success
Connect Table 5: IT Performance Key Indicators: Measuring What Matters - moderated by IDC
Mert Çevik
Principal Solutions Engineer, UiPath
Anže Mis
Data Analytics & AI Director, BE-terna
Angelina Vučković
Adria B2B Area Manager, Canon
Nebojša Mitrić
Director of Information Technology and Security, Koncar Group
Tom Schwieters
VP Executive Advisory, Europe, IDC
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16:00
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Panel Discussion: Technology - Driven Transformation in Asset-Heavy Industries
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Asset-heavy
industries like manufacturing, automotive, telcos, utilities are under pressure
– from unstable supply chains to the push for decarbonization and smarter
automation. In this panel, we’ll explore how leading companies are using
technology like AI, digital twins, cloud, and IoT to modernize old systems,
make faster decisions, and build operations that are ready for whatever comes
next.
Semir Ibrahimović
Acting CIO, Member of the Management Board, BH Telecom
Mirjana Jerinić
IT Business Solutions Director, Atlantic Grupa
Nebojša Mitrić
Director of Information Technology and Security, Koncar Group
Ewa Zborowska
Research Director, European AI Innovation and Strategies, IDC
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16:45
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Innovation Without Boundaries: Automation, Intelligence, and Sovereignty
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CIOs
stand at the crossroads of innovation and responsibility. Emerging technologies
like AI, machine learning, and automation can transform industries, but cost
efficiency, compliance, and digital sovereignty must also be safeguarded.
The
ANOW!® Suite empowers organizations to innovate with confidence. ANOW!®
Observe, our new observability solution, takes enterprise automation to the
next level. Together with ANOW!® Automate, it creates a comprehensive platform
where observability, orchestration, execution, and cloud cost optimization work
seamlessly. The result: IT operations transformed into a growth
enabler—delivering real-time insights, ensuring compliance and trust, and
supporting digital sovereignty through our engagement with selected public
cloud vendors.
Melahat Elis
VP Product Strategy & Development Cloud, Beta Systems
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16:55
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Next-Gen Disaster Recovery Strategies
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Aleksandar Nedeljković
Chief Business Officer, Mainstream
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17:05
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Day 2 Closing
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Nevena Conić
Regional Manager, IDC Adriatics
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17:10
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1-2-1 Meetings
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17:40
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Free Time
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20:00
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Gala Dinner Opening Note
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Nevena Conić
Regional Manager, IDC Adriatics
Milan Lučić
Sales Director, Ibis Solutions.
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20:15
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Gala Dinner & Networking
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